Spread's privacy policy — how your information is kept secure

1 Introduction & scope

Spread (spread.onl) takes your privacy seriously. This Privacy Policy explains what information we collect, why we collect it, how we store and use it, and what rights you have over your data.

This policy applies to all spread services — including the website, mobile version, gaming platform, and customer support channels. By using spread, you agree to the terms of this policy.

2 What Information We Collect

Spread collects several types of information, which can be divided into two main categories:

A) Information You Provide Directly

• Identity Information: Name, date of birth, mobile number.
• Account information: Username and password (stored in encrypted form).
• Financial Information: bKash or Nagad number (for payment processing).
• Identity verification documents: National ID or passport (where required).
• Contact Information: Email address (optional).

B) Automatically collected information

• IP address and device identifiers.
• Browser type and operating system.
• Time spent on the platform and pages visited.
• Gaming history and transaction logs.
• Data collected from cookies.

3 How we collect information

Spread collects information in several ways:

• At Registration: Information provided when you create an account.
• At the time of payment: Financial information provided during deposits or withdrawals.
• While using the platform: Your gaming and browsing activity is logged automatically.
• Support contact hours: When you reach out for help via live chat or email.
• Third-party verification: When identity verification is required.

4 Purpose of Data Use

Spread uses the information it collects for the following purposes:

• Account Management: To create, maintain, and manage your account.
• Payment Processing: For processing deposits, withdrawals, and bonus distributions.
• Fraud prevention: To detect and prevent suspicious activity.
• Service Improvement: To enhance and improve your experience on the platform.
• Legal Obligations: To comply with applicable laws and regulations.
• Contact: To send important updates, bonus offers, and support-related information.
• Responsible Gaming: To identify problematic gaming patterns and provide timely support.

5 Sharing Data with Third Parties

Spread may share data in limited circumstances and for specific purposes. However, data is never sold under any circumstances.

• Payment processor: Shared with bKash and Nagad solely to process transactions.
• Game provider: Only essential session data is shared with game providers.
• Legal Authorities: When required by court order or legal investigation.
• Fraud Prevention Agencies: To investigate suspicious activity.

6 Cookies & Tracking Technologies

Spread uses cookies and similar technologies to enhance your experience. Below is an overview of the different types of cookies we use:

You can disable non-essential cookies at any time through your browser settings. Please be aware that some features may become limited as a result.

7 Data Protection Measures

Spread follows the highest industry standards to protect your data. Below is an overview of our security measures:

• SSL Encryption: All data transmissions are secured with 256-bit SSL.
• Database encryption: Stored data is also kept in an encrypted state.
• Firewall: Advanced firewall systems prevent unauthorized access.
• Regular audits: Regular system audits conducted by third-party security experts.
• Staff Training: All staff are trained in data protection.
• Access controls: Only authorized staff can access specific data.

8 Data Retention Period

Spread does not retain data longer than necessary. Different retention periods apply depending on the type of data:

• Account information: For as long as the account remains active, and up to 5 years after closure.
• Transaction records: Up to 7 years where required by law.
• Login History: Up to 1 year.
• Support Conversations: Up to 2 years after resolution.
• Marketing preferences: Until you opt out.

Upon expiry, data is securely deleted or permanently anonymized.

9 Your data rights

Spread fully respects your rights over your personal data. You may exercise any of the following rights:

10 Protection of Minors' Data

Spread does not collect data from anyone under the age of 18. Our services are strictly for adults.

• Age is verified at the point of registration.
• Any account found to belong to a minor is closed immediately.
• Any remaining balance will be refunded through the guardian.

11 Changes to the Privacy Policy

Spread may update this privacy policy as needed. For significant changes:

• At least 7 days' notice will be given prior to any changes.
• The date of any updates will be noted on this page.
• Registered members will be notified via mobile or email.

Continued use of spread after any changes will be considered acceptance of the updated policy.

12 Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us: